From the date of request, how many days must an ER or insurer provide an employee with a change of physician form?

• A. 5 calendar days
• B. 5 working days
• C. 10 calendar days
• D. 10 working days

Answer: (B)

The concept being tested is the required response time for administrative changes after a request. In this context, the ER or insurer must provide the change of physician form within five working days from the date of the request. Using working days excludes weekends and holidays, reflecting typical business operations and ensuring the employee can promptly pursue a change without undue delay. Five calendar days could unintentionally stretch the period over weekends, and ten days would slow things down more than necessary, so the five-working-day timeframe is the proper standard. Thus five working days is the required timeframe.