If a WCAB issues a notice to pay benefits to a TPA, what is the proper course of action?

• A. Deny benefits
• B. File an appeal with the WCAB
• C. Report to the Administrative Director
• D. Pay benefits in accordance with the Labor Code

Answer: (D)

When the WCAB directs that benefits be paid to a third‑party administrator, the correct action is to follow that directive and pay benefits to the TPA in accordance with the Labor Code. The TPA administers the claim on behalf of the employer or insurer, but the legal obligation to provide the benefits remains governed by the Labor Code and the WCAB order. Denying benefits or delaying payment would violate the order, and appealing it is not the immediate remedy for the directive itself. The essential move is to make timely, proper payments to the TPA as specified, so the benefits are then distributed to the worker under the statute’s rules.