If the Manager has granted written approval to administer from a location outside California, where may the claims files be maintained?

• A. In California
• B. In the self-insured's home state
• C. Anywhere with Manager approval
• D. Outside California at the approved location

Answer: (D)

When a manager grants written approval to administer from a location outside California, the claims files may be kept at the approved outside location. The key point is that the location is specifically approved in writing, not just generally allowed elsewhere. This ensures regulatory oversight and that records remain accessible and secure at the designated site. Keeping the files at the exact approved location outside California fulfills the requirement, rather than keeping them in California, in the self-insured’s home state, or at any other location.